Course Information
Course title:	Essentials of Effective Supervision - Section 1 Leadership Skills
Course number:	S1EES1204
Course description:	This course ensures that supervisory styles and strategies are in sync with what today's work force really wants and needs. Whether supervisory personnel are new, up-and-coming, or even veteran leaders, this training offers a wealth of skills and insights they can begin applying to work situations as soon as they return to the office.
Prerequisite(s):	This on-line course consists of 8 sections that must be taken in sequential order since the material in each section builds on the lessons from the previous section.
Course Requirements
Introduction:	This course is comprised of eight training sections containing 25 unique modules (classes). Each training section contains two or more modules.
Introduction:	Students that successfully complete the entire course (all 8 sections) will earn a total of 34 hours of career development in-service training credit. In-service credit will be awarded for completion of each section as indicated below.
Requirements:	Students must download and print the section handout at the start of each section. Students must complete a Self Check exercise at the start of each module. The course information will be delivered using a combination of online lecture, handouts and student activities. Students must successfully complete a Skill Builder exercise at the conclusion of each module in order to move on to the next module. The Skill Builder exercise is intended to help prepare the students for the section quiz. Students must successfully complete a section quiz in order to receive in-service credit for completing each section.
Course Overview
Course:	Essentials of Effective Supervision
Objectives or Goals:	The role of the leader/supervisor: How leading people differs from "being the boss" How to stimulate creativity How to avoid common pitfalls of the new or untrained supervisor The supervisor as coach: the benefits of team building vs. traditional supervision Students learn proven techniques to: Build a productive team How to use rewards to motivate your staff Keep your people focused on organizational priorities How to resolve employee conflicts How to be “the boss” - without be “bossy” Getting it all done: How to prioritize tasks for you and your employees Basic project management skills every supervisor needs to know The “Big D” - using delegation to empower your people Building a better team: How to select, hire and develop star performers Understanding what motivates and what doesn’t
Course Agenda:
Course:	Section 1 - Leadership Skills - 8 Hours In-service Credit
Modules (Classes) :	Course Introduction Self-Assessment Leadership Techniques Creativity Problem Solving