Archive for the ‘Supervision’ Category
Tuesday, September 4th, 2007
Its not what he said, its how he said it. Almost any sergeant will tell you that he has spoken with more than one citizen who used these very words to describe an interaction with an officer. Of course, when questioned about the incident, the officer in question ...
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Saturday, September 1st, 2007
In the previous article in this series, we dumped a lot of the responsibility for effective communication on the sender of the message. It is very important for the sender to make sure that the message is heard and understood. However, the receiver is also an equally important ...
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Friday, August 31st, 2007
In the first article of this series, I suggested that sometimes the receiver doesn't receive your message because he simply chooses not to. In other words, although you may have crafted your message as clearly as possible, the breakdown in communication may have been an intentional act on the ...
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Thursday, August 30th, 2007
Over the next few days, we will be taking a closer look at a subject that probably has more of an impact on productivity than any other factor - communication. On the most basic level, communication is the exchange of information; the conveying or sharing of ideas and feelings.
Speaking ...
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Monday, July 23rd, 2007
Many of you are aware that my son recently graduated from the University of Virginia (UVA). After five long years of study (long for us - much too short for him) he received his bachelors and master degrees. UVA, like most universities in Virginia, is a wonderful educational ...
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Friday, July 13th, 2007
A committee is defined as a type of small deliberative assembly that is usually subordinate to another, larger deliberative assembly. Committees can serve a variety of functions including the governance of large organizations where it is impractical for all the members to participate in decisions affecting the organization. Oftentimes, ...
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Thursday, March 1st, 2007
I want to remind all criminal justice agencies that we welcome your job announcements on the weekly CopCAST podcast. Just send the announcement to talkback@copcast.net and we will put it on the next show. I will also list your job announcement here on The Sisyphus Comments.
However, after ...
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Sunday, November 5th, 2006
Thank goodness that we have those folks who can see all the problems within our agencies. I don't know what we would do without their input. I wonder where they all go when it comes time to solve the problems that they are so good at identifying.
Are you ...
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Sunday, October 29th, 2006
Do you work at an agency where the organizational sport appears to be "blame shifting". In many organizations, people are so afraid of making a mistake that they end up taking the only safe road, they don't do anything.
When I was in field training, my FTO was sick one ...
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Friday, October 27th, 2006
Those of you who have sat through my supervision class know that I give away the world's greatest management principle for FREE! What is that principle? "The things that get rewarded are the things that get done!"
Now, the next big question should be, "What type of rewards should ...
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Wednesday, October 25th, 2006
Who is involved in your agency's hiring process? It's very important to select the "right" people to handle your agency's recruiting, applicant testing, background investigations and interviews. Remember first rate people look for first rate people, second rate people look for third rate people.
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Wednesday, October 25th, 2006
When we hear people talking about "thinking outside the box", we tend to envision big projects and innovative programs. However, thinking outside the box should be an attitude that permeates every aspect of the job. For example, when one of New York's leading cultural institutions was trying to ...
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Wednesday, October 25th, 2006
Most agency administrators and trainers recognize the value of conducting regular roll call training. However, the burden of preparing the lesson plans for these mini training classes usually falls on the patrol sergeant. Unfortunately, preparing roll call lesson plans is often low on the priority list during busy ...
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Sunday, October 22nd, 2006
Regardless of how good an employee is, he is going to make excuses at one time or another. Remember to focus on the task or problem and don't worry about the validity of the excuse. In fact, you may be better off ignoring the excuse completely and going straight to ...
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