The Sisyphus Comments

Skyline Cleaners – A First Class Outfit

In this world of fibs, bent rules and blame shifting, it rare to run into a person or business that goes against the trend. I was pleasantly surprised to learn that the Skyline Cleaners & Shirt Laundry on College Avenue in Salem is one such business.

My wife recently picked up a shirt that I had put in the laundry and the clerk pointed out that they had tried to get ink off the cuff but it was still pretty apparent. Since I had put the shirt in the laundry my wife was not aware of the ink issue. Unfortunately, neither was I. Apparently, somewhere between the drop off and the pick up, the ink had gotten on the shirt cuff. After inspecting the shirt, I made my way back to Skyline to “do battle”. Unfortunately (or fortunately), I was disarmed immediately upon entering the business.

The employee working the counter asked, “Is that the shirt with the ink?” I said it was but it did not have ink on it when I dropped it off. She apologized, told me to go buy a new shirt and bring her the receipt. No argument, no discussion – just fantastic service. Although my shirt was ruined, it is hard for me to think poorly of an individual or a business that takes full responsibility for an error and is ready to correct it. I have no doubt where I will be taking all my laundry to in the future. I recommend you do the same if you live in the area.