Diminished Value And Your Rights

October 5, 2007 – 5:37 am

Diminished ValueThere you were driving down the road, paying attention as you should, when out of the blue another driver runs a stop sign and nails you. Fortunately, no one is hurt but there is substantial damage to your vehicle. Not to worry, the other driver is insured and his insurance company will pay to repair the damage to your car. You get a few estimates from local body shops and it looks like it will cost about $2,500 to repair the damage. His insurance company cuts you a check, you get your vehicle repaired and life is good . . . or so you think! There is one issue that you failed to consider when you were dealing with the insurance company. Almost every vehicle that has been in a wreck will have some form of inherent diminished value (I know – that sounds bad and really can be).

Diminished value is a term that describes the loss to a damaged vehicle’s market value after repairs have been completed. Any vehicle that has been wrecked and repaired is affected regardless of the quality of restoration. Experts estimate that 55% of consumers would not buy a car that had been in an accident. As many as 81% of potential car buyers say they would not have a car that had been in a wreck unless it was discounted substantially.

The days of sliding a wrecked car by on a dealership are gone. Almost all dealerships will run a Car Fax report that will show the owner, mileage and body repair history. You can bank that the dealership is going to deduct diminished value from their offer and it may be as high as 50% of it’s retail market value depending on the year, make and model. So, before you accept a settlement offer from an insurance company, make sure you have an expert evaluate the vehicle to determine the diminished value.

On his website, consumer advocate Clark Howard writes:

“The insurance companies hate the idea of bringing you “whole” when a car is fixed, but there is a tremendous amount of money at stake. The Dallas Morning News has reported that insurance companies are low-balling people throughout Texas. One man was offered $250 on an $11,000 repair. He took the company to court and received $3,500. State Farm has said that it does not believe in diminished value. There have been so many problems that diminished value consultants are now available to help you handle a stingy insurance company. Many insurance companies say that diminished value will raise rates, but this is actually false. If there is a raise, then it will be minimal. Don’t let your insurance company cheat you out of the money you deserve!”

So make sure you stand up for your rights if you are unfortunate enough to suffer a loss as a result of an automobile crash.

Is Your HD Done Right? Who Knows?

October 4, 2007 – 5:27 am

HD Done RightIt seems as though every guy I know covets a high-definition (HD) television system with surround sound. My brother-in-law told me that he watched the first half of a football game at a neighbor’s house who had an HD setup. Unfortunately, the quality of the picture was so good that when he tried to watch the second half on his own home system he was so disappointed that he just went out and cut the grass.

I just don’t understand this infatuation with these ultra high quality television systems but I am not much of a television addict. As a result, I don’t know much about setting up an HD televison or the exotic sound systems that are often connected to them. However, I assumed that the people who shell out the mega bucks to buy these home entertainment showcases could tell me more than I would ever care to know about setting up and operating the systems. Apparently Best Buy was not so certain that these arm chair electronics experts were as knowledgeable as they letting on so they decided to do a little research to find out.

They recently commissioned GfK Custom Research North America to conduct a telephone survey of men and women aged 18 and older to determine their level of understanding regarding high-definition television and the components necessary to receive the full HD experience. The results may surprise you.

Almost all consumers (89%) feel they don’t completely understand HDTV technology, how it works and what it takes to get the full HDTV experience so I guess I am normal – that’s always comforting to know.

HDTV ownership does not equate to understanding – 41% of HDTV owners understand little to nothing at all about HDTV. Now this surprises me since, before I spent that much money, I would have researched it to the point where I would be boring everyone I know with my grasp of all things HD.

While 41% of HDTV owners admit to knowing little to nothing at all about HD, they would not want to admit it to friends and family. In fact, over half (52%) of HDTV owners agree it would be difficult to admit their HDTV wasn’t set up right after showing off to friends and family. In ancient Greece, Socrates encouraged his student to “know thy self” – of course they didn’t have HD televison back then.

Half of HDTV owners (50%) admit they are either not watching HD programming, or they aren’t sure if they are. Of these respondents, 35% didn’t realize they needed to subscribe to HD programming to watch HDTV. Another saying that is often credited to P. T. Barum may also be appropriate for these folks, “there is a sucker born every minute.”

Nearly four in ten consumers (39%) don’t identify an HD-ready TV as a necessary component of the HD experience. These people are obviously not Smarter Than a 5th Grader.

52% of respondents don’t realize you need a special HD compatible cable to experience HD programming. I wonder if a 5th grader would know this because I didn’t know it.

Despite the fact that HDTV components can account for as much as 50% of an HD home theater system, more than half of the respondents (52%) would spend 75-100% of their HDTV system budget on the TV. Is there such a thing as a “budget” HD television?

Six out of ten Americans expressed a need for aids like a budgeting tool (66%), definitions of each component (61%), or access to an online expert (59%). Half (49%) express the need for tools to create a virtual HD environment online. You know, based on the responses to the previous questions, I could have probably figured this one out on my own.

All kidding aside, Best Buy has put together a fantastic web resource about everything HD. Just think, not only will you be able to impress your friends with your new HD television system, you will also be able to tell them more than they really care to know about purchasing and setting up a system. It just doesn’t get any better than that! Check it out!

CLICK HERE:

HD Done Right

Decrapify Your PC or Buy A Mac

October 3, 2007 – 6:16 am

PC DecrapifierSo you’re finally going to break down and buy a new computer for the family – maybe one of those new, dual core hot rods. If you have never bought a new PC before, you may be in for a surprise when you boot it up the first time. Chances are that your “new” computer is going to look like it has been hooked up to the internet for a month – without any spyware protection. Your brand new (fill in the name of your computer here) PC will probably boot up with a series of pop up advertisements encouraging you buy anti-virus software, sign up for Napster or any of a multitude of other services. If that isn’t bad enough, your desktop will be covered with shortcuts to ‘special offers’ and the system tray will already packed with programs that “phone home” regularly to make sure that the software that you didn’t want to begin with stays current.

All of this “crap” is loaded on your new PC because Dell, HP and others sell advertising space on your new PC so they can squeeze out a couple of more bucks of profit at your expense. Sucks, doesn’t it?

Maybe, you should “Decrapify” your new computer and return it to its original glory. The PC Decrapifier attempts to remove all of the crap on your PC that you never asked for or wanted. The PC Decrapifier will automatically detect the ‘crap’ on your system then let you choose what to uninstall. By the way, did I mention it’s free (as in beer). Check it out!

Oh, and one more thing. . . another way to avoid this mess is to buy a Mac. If you have been thinking about buying a Mac but you want to see one in action before you take the leap, just send me an e-mail at rich@rlsei.com. For the price of a large coffee, I will be happy to meet you at the Mill Mountain in Salem and demonstrate why I think the MacBook is the ideal computer for most home users. Did you know that you can even run a complete copy of Windows on your Mac, just in case you need training wheels to get started or you have that one Windows-only work application that you just have to use. The other great thing – you won’t have to “Decrapify” your new MacBook!

CLICK HERE:

Download PC Decrapifier

Ribbon of Road

October 2, 2007 – 5:01 am

Ribbon of RoadThe other day, I ran into a guy I knew from the my days as a Salem Fitness Center member. He is an avid cyclist and I see him spinning down the roads around Salem on a regular basis so naturally we started talking about cycling. I can always spot him on the road because he is one of few serious riders that doesn’t wear a helmet (he’s a good cyclist, not a smart cyclist). During our conversation, he mentioned that he had found a great website where he had been following the adventures of two guys who were on a two year bicycle tour.

The website is the Ribbon of Road and the two guys are Brooks Allen and Gregg Bleakney. On July 26, 2005, they kicked off a 19,500 mile bicycle journey from Prudhoe Bay, Alaska to Tierra del Fuego, Argentina. Their goal was to raise $50,001 to help fight Diabetes. They made their final entry to their on-line journey this past Wednesday (September 26, 2007) and they have raised $41,170.

Stop by the website where you can enjoy the trip journal and the fantastic pictures in the gallery. Keep in mind that the Ribbon Of Road is a 501(c)(3) Non-profit Corporation so, if you decide to make a donation, you can claim a tax deduction for your contribution. What is really great is, since they received support from a variety of sponsors, 90% of your donation will be forwarded to the American Diabetes Association. The remaining 10% will help to cover expenses used to raise money for the charity, business forms, licenses, and the trip insurance policy.

Mail Checks to:

Attn: Ribbon Of Road
116 Jordan Avenue
San Francisco, California 94118

The American Diabetes Association has also created a Ribbon Of Road donation page on their Web site. When you use this link to donate, 100% of your contribution will go to the American Diabetes Association.

The American Diabetes Association website says there are 20.8 million children and adults in the United States, or 7% of the population, who have diabetes. While an estimated 14.6 million have been diagnosed with diabetes, unfortunately, 6.2 million people (or nearly one-third) are unaware that they have the disease. Take a few minutes to enjoy the Ribbon of Road website and then consider making a donation. Check it out!

Ribbon of Road

The Incredible Adventures of the Amazing Food Detective

September 30, 2007 – 13:39 pm

Kaiser PermanenteKaiser Permanente has teamed up with the U.S. Centers for Disease Control to develop “The Incredible Adventures of the Amazing Food Detective”, a game designed to teach kids about healthy eating and exercise.

The game uses scavenger hunts to teach kids to read food labels, do experiments to measure sugar in drinks, make healthy recipes, and learn how to properly exercise and eat better. The new game is part of Kaiser’s campaign to help fight childhood obesity.

Kaiser’s game is available free of charge in English and Spanish versions. By the way, the game automatically shuts off after 20 minutes and the kids can’t play again for an hour. Hopefully, they will go outside an play. Check it out!

CLICK HERE:

The Incredible Adventures of the Amazing Food Detective

Free Web Disk Space

September 29, 2007 – 6:48 am

AOL X-DriveSpace, the final frontier – computer disk space that is. My first real computer had a 210 MB (that’s megabytes not gigabytes) hard disk drive and I didn’t think I would ever fill it up. Today I carry five times that amount of space in my pocket on my flash drive. What is even more incredible is how the price of computer disk space has continued to drop year after year. Not only is hard disk space cheap but you can get a ton of web-based storage space for free!

For example, AOL’s Xdrive gives you up to five gigabytes of free storage space. Not only do you get the space for free but they encrypt you data when it is being transfered to and from Xdrive so a hacker can’t intercept and capture your information (stored data is not encrypted though).

Another alternative, is Box.net where you can get one gigabyte of free storage. Need additional space, surf on over to Mediamax where you can get 25 gigabytes of space for free.

Finally, don’t forget about the big G – Google. Just sign up for an account and you get access to Google Docs, Spreadsheets and Presentations. Not only can you store your files on the Google computers but the Google office suite is compatible with Word, Excel and PowerPoint so you can even edit your documents on-line.

All of these great services are free (as in beer) but keep in mind that you should also keep backups of all the files you store on-line since virtual companies sometimes go out of business rather abruptly. Check them out!

I Don’t Remember! – Part IV

September 28, 2007 – 6:46 am

RecallHopefully, after reading the first three parts of this series, you are beginning to realize that, with a little effort, you can improve you ability to remember names and other information that will help you in all areas of your life. So far, we have discussed how the use of association and visualization can improve your recall. However, concentration is the glue that holds the entire memory process together.

What is concentration? Concentration can be defined as focusing one’s attention on one thing to the exclusion of all else. Since concentration is such a critical part of remembering, lets look at how we can learn to concentrate better.

Visualizing is one way to help increase your concentration since it forces you to focus on one thing only. When you make an effort to picture what you want to remember in your mind, it forces you to concentrate more intently on the information.

Next, those of you who have taken a speed reading course know that one of the cardinal rules of speed reading is that you never look back. When you do not allow yourself to look back, you are forced to concentrate in order to insure that you get the meaning the first time.

You can also improve your concentration by simply knowing “why” you are reading or listening. Having a purpose will improve your focus and limit the amount of attention shifts to unrelated matters, which are also referred to as mind-wanderings or “spontaneous thoughts”. Since you know that you need specific information, you tend to concentrate more intently to accomplish your purpose.

Finally, it is important that you eat a well balanced diet and supplement it with a multiple vitamin. Certain vitamins can improve your memory enough to make a big difference in your concentration:

  1. Vitamin C protects nerve tissue – a deficiency can contribute to mental confusion
  2. Vitamin B-1 (thiamine) produces energy for nerve cells in the brain
  3. Vitamin B-3 (niacin) aids in concentration
  4. Vitamin B-6 builds protein from amino acids – a deficiency can lead to lack of concentration
  5. Vitamin B-12 (folic acid and iron) prevents anemia which can lead to difficulty in concentration
  6. Lecithin and Choline are essential for memory
  7. Tyrosine, an amino acid, helps long-term memory

If you can learn to improve the length and intensity of your concentration, you are well on your way to making significant improvements in your ability to remember.

I Don’t Remember! – Part I

I Don’t Remember! – Part II

I Don’t Remember! – Part III

I Don’t Remember! – Part III

September 26, 2007 – 6:10 am

RecallThe mind can be powerful tool! Athletes have long attempted to gain an edge by using internal mental images of victory. This process, known as visualization, helps the athlete to create a strong, vivid memory that some believe may result in a competitive advantage. You can use this same process to help improve your memory.

In Part II of this series, we discussed the use of association to help you remember. We can make association an even more powerful memory tool by combining it with visualization. The trick is to visualize what you want to remember by picturing it in your mind as you read.

A well constructed PowerPoint presentation is very effective at delivering a memorable message and you can borrow the same technique that presentation designers use to help you remember. For instance, suppose you are trying to remember the date that the Twin Towers building was attacked in New York. As you read about the attack, visualize the infamous picture of the burning buildings in your mind. If the image in your mind was part of a PowerPoint presentation, the designer would probably fade in the date “9/11/2001” in large block letters and overlay it on the picture. You can use this same technique in your mind’s eye to associate the important date that you want to remember with the unforgettable image of the burning buildings.

You can even use this technique to remember information in your daily life. For instance, when you are introduced to someone at a meeting, try to imprint the information in your mind by picturing the person’s face with the name overlaid in large letters, like a mug shot of a criminal (Did you just picture a mug shot in your mind? Interesting isn’t it?). The increased stimulation of the brain through visualization and association will better enable you to remember the person’s name.

Educators have also identified the benefits of mental imagery in studies of learning styles. We know that the preferred learning processes varies among students. Most experts recommend the use of teaching techniques that combine visual (images), auditory (sound), and kinesthetic (doing) systems. Essentially, the more senses that we stimulate in our instruction, the higher the retention rate among students. You can employ this same technique to improve your retention through the use of the visualization.

Educational researchers have also found that the experience of mental imagery affects the degree of learning. In other words, we can improve our performance of a task through mental practice. This could be critical for officer safety related issues like traffic stops. If an officer has already mentally rehearsed how he will react if a driver pulls out a gun on a traffic stop, he will be able to react more quickly – which may save his life. This “mental practice” is not as good as “physical practice” but it has been proven to be an effective learning tool. (Pascual-Leone et al 1995).

The next time you need to commit some information to memory, try to see pictures in your mind. Your retention rate will improve significantly if you can train your mind to produce these “mental flashcards.”

I Don’t Remember! – Part I

I Don’t Remember! – Part II

Print PDF Docs From MS Office

September 25, 2007 – 6:03 am

Print PDFI have written about various “add-ins” in the past. They are small programs that “add-in” features to programs like the Firefox browser, Excel, Word or others.

If you have made the move to Office 2007, I have a great little add-in that gives you the ability to save your Office documents to a PDF. The Microsoft’s Save as PDF or XPS Add-In will allow you to export and save to the PDF and XPS formats in eight 2007 Microsoft Office programs. It also allows you to send documents as e-mail attachment in the PDF and XPS formats.

Unfortunately, it only works with Office 2007 but let me give you a two-for-one tip. If you aren’t using Office 2007, check out my previous article about PDFCreator.

I Don’t Remember! – Part II

September 24, 2007 – 6:36 am

RecallIn Part I of this series, I discussed how purpose and motivation can help to improve your ability to remember. However, there are times when it is important for us to remember information even though we may not be particularly motivated to do so. Fortunately, there are certain techniques that memory experts recommend using to improve your ability to remember.

A few years back, I hired Paul V. Mellor, of Success Links, to teach a class at a Governing Council In-service entitled Unlocking the Doors to a Powerful Memory. Mr. Mellor was simply incredible! By the end of his three hour class, he had memorized the names, agencies and at least one fact about all 25 of the chief and sheriffs that were in attendance. During the class, he explained that one of his primary techniques was the use of association.

You associate when you relate the things you want to remember to each other in some way, or to an unrelated thing. You must begin by determining what information you need remember and then mentally placing it into a general category. Mr. Mellor may have used the rows of students to generally categorize the students that he wanted to remember. However, as we discussed in the last article, motivation and concentration were also critical components of his success.

Remember, Mr. Mellor makes his living teaching memory improvement techniques so it was important for him to “walk the talk.” At the end of the class, his amazing display of memory definitely had an impact on every agency administrator in the room – possibly resulting in future business opportunities. So Mr. Mellor had the motivation he needed to help him concentrate on remembering.

I noticed that when I met Mr. Mellor, he looked directly into my eyes and listened intently to what I was saying. He was totally focused on our interaction, as he was for each and every student in the class. He later revealed to us that he used an association “stream” (my word, not his) to help him remember. It went something like this:

“Richard Schumaker was wearing white running shoes to direct the conference.”

From this association, he would be able to recall that the guy wearing the white running shoes was Richard Schumaker, the director in charge of the conference. Now, I am not sure what was actually going on in Mr. Mellor’s brain but I used this simple example of what he explained to help you get the essence of association. Although his years of experience would certainly make the memory task a little easier for Mr. Mellor – I’m sure he would agree that motivation, concentration and association play a big part in his memory retention. They will also work for you.

If you found this article useful or would like to add something to the discussion, take a minute to click on the “Comments” link below and leave your comment.

Check out the other articles in this series.

I Don’t Remember! – Part I

I Don’t Remember! – Part I

September 21, 2007 – 6:13 am

RecallThe older I get, the more difficult it is for me to remember things like names. I am pretty good with faces but putting names with them is really difficult for me. I’ve also noticed that It is more difficult for me to remember what I read well enough to excel on a test. Funny things though, I can still recall my telephone number from fifteen years ago and I remember that the M16A2 rifle shoots a 5.56 mm round and weighs 8.79 pounds when loaded with a 30 round magazine.

Why is it that some information seems to stick in our memory while other information is gone almost immediately? My drill sergeant helped motivate me to remember the M16A2 specifications – pain has a way of improving one’s memory. Essentially, you will remember facts if you need or want to remember them. If you have a purpose or a motivation for recalling facts – you will remember them.

If you try to remember facts about some remote African country – you are dead meat. However, you will probably not have a problem recalling the most insignificant detail about the countries on the itinerary for your upcoming European vacation. Why? Because you have a special purpose for remembering the information about the countries that you are planning to visit. Your impending and long awaited vacation provided the motivation that helps you to concentrate harder which makes it easier to remember the information. When you have a purpose or reason to remember information, your attention is focused on the task of learning and remembering what you need to know.

I think we can all agree that being “motivated” to recall information is an important component in the recall process. In the next few articles, we will examine a few techniques for improving your ability to remember the things that you need to remember.

If you found this article useful or would like to add something to the discussion, take a minute to click on the “Comments” link below and leave your comment.

Learn the IM Lingo

September 18, 2007 – 6:12 am

Text MessagesEvery cop knows that he has to stay current with the vernacular of the street. Most of us are pretty good with the various street drug names but how well versed are you on electronic lingo? Oh sure, you probably can identify lol (laugh out loud) or c u l8r (see you later) but what about phrases like “pwn”. It originally meant to dominate a video game opponent, as in “You got pwned!” However, it has evolved to mean dominating anyone. Knowledge such as this could be critical to an investigation where Instance Messenger or cell phone text messages are part of your evidence.

Text messaging has become so ubiquitous that it is very hard to keep up with this alternative language. Fortunately, you don’t have to. All you have to do is check out the Urban Dictionary for the latest in Gen Y shorthand.

CLICK HERE:

Urban Dictionary

Review Basics – Get Help From Your Experts

September 16, 2007 – 7:12 am

Review BasicsI can’t imagine life without the internet and all of the great tools that are available like e-mail, websites and blogs. However, it is important to keep an eye out for innovative new tools that can improve your workflow so that you can have more time to use the internet for shopping and other fun stuff. I have found a new beta website that should streamline your workflow if you are working on a group project that requires feedback.

Review Basics allows you to upload and share videos, pictures and files then invite the members of your group to comment. Your group members can highlight sections, add comment blocks and bubble comments to document. Another cool feature is the ability to comment on individual frames of a video.

If you are a training manager, you are probably beginning to get the picture. Imagine being able to post a new lesson plan to a secure site and then inviting your subject matter experts to read and comment on the document. This should be a great time and money saver since it should reduce the number of face to face meetings necessary to move a project through the development cycle. Best of all – its FREE (as in beer). Check it out!

CLICK HERE:

Review Basics

Website: Mindset List

September 13, 2007 – 5:32 am

MindsetMy son is 23 years old and, although I can remember his birth like it happened last night, some of the other events from 1984 are a little bit fuzzy. However, thanks to the annual Beloit College Mindset List, I can pull the events of 1984 back into focus. Each year, the college tries to remind us that the world is changing and the members of latest graduating class has a totally different frame of reference for life events than the older generations. The Mindset List also helps us to remember a few other tidbits of information like these little fun facts from 1984:

  • Technology analysts questioned the need for briefcase-sized computers. (I’m sure they were thinking, “Who would want to carry a computer that large?” – right?)
  • The National Children and Youth Fitness Study announced that children were overweight and underactive. (Thank goodness we paid attention to that warning or 23 years later we would really have some fat kids . . . hey, wait a minute!)
  • A CPA organization heralded that computerized audit systems were being used to avoid errors and they were doing much better at spotting mistakes and providing internal audit controls. (I am sure this helped out during the Enron investigation)
  • Videotape technology was said to be killing the film industry and slowing cable network development. (Funny, I always thought it was because the movies sucked!)
  • Analysts stated there was no market for Direct Broadcast Satellite systems. (Just think, had this been true we wouldn’t have the opportunity to was endless 20 minute news stations, curling matches and . . . movies that suck!)
  • The U.S. Supreme Court declared sleeping to be a form of free speech. (Kids today have it made – I always got in trouble for sleeping in class.)

I must admit that I didn’t think the Class of 2011 list was as good as some of the past list but it is still fun to read. It is a great history refresher but it is also useful to realize that those breakdowns in communication may actually be partly due to totally different life experiences. Check it out!

Beloit College Mindset Lists